Legal & Policies
Your privacy, trust, and peace of mind matter to us.
At B.Well Counseling & Consulting, we believe that feeling informed and supported is an important part of your care. We’re committed to providing clear, accessible information about our website, privacy practices, and the policies that help protect the individuals and families we serve.
Below, you’ll find important information about using our website, protecting your personal information, and understanding your rights.
Last Updated: October 2026
Privacy Policy
At B.Well Counseling & Consulting, we recognize that your privacy is important. Whether you’re exploring our services, seeking support for yourself or a loved one, or contacting our team, we are committed to handling your personal information with care, respect, and transparency.
This Privacy Policy explains how B.Well Counseling & Consulting (“B.Well,” “we,” “our,” or “us”) collects, uses, discloses, and protects information obtained through our website, www.bwellcounselingandconsulting.com.
By using our website, you acknowledge the information practices described in this policy.
Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Information You Voluntarily Provide
When you complete an inquiry or appointment request form, contact our office, or otherwise communicate with us, you may provide information such as:
Your name
Email address
Phone number
Information related to appointment requests
General information about the services you’re seeking
Other information you choose to include in your communication
Please avoid submitting detailed medical histories, diagnoses, or other sensitive health information through general website contact forms unless the form is specifically designated as a secure method for submitting that information.
Information Collected Automatically
Our website and its service providers may collect certain technical information when you visit, including:
Internet Protocol (IP) address
Browser type and device information
Pages visited and general website activity
Referring website addresses
Date and time of website visits
Cookie and similar technology information
The specific information collected depends on the website technologies and third-party services in use.
How We Use Your Information
We may use information collected through our website to:
Respond to inquiries and requests for information
Coordinate appointment requests and communicate about available services
Provide administrative and client support
Maintain and improve website functionality
Understand general website performance
Protect the security and integrity of our website
Comply with applicable legal and regulatory obligations
We limit the use of personal information to purposes consistent with this policy and applicable law.
Protected Health Information and HIPAA
Certain health information collected or maintained in connection with clinical services may qualify as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
When HIPAA applies, the collection, use, disclosure, and protection of PHI are governed by applicable law and our separate HIPAA Notice of Privacy Practices.
This website Privacy Policy does not replace our HIPAA Notice of Privacy Practices.
For more information about your rights concerning protected health information, please review our HIPAA Notice of Privacy Practices.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, remember certain preferences, and understand how visitors interact with our content.
Depending on the services enabled, these technologies may be provided by our website platform or third-party service providers.
You may be able to manage cookies through your browser settings or available website privacy controls. Disabling certain cookies may affect website functionality.
Third-Party Service Providers
We may work with third-party service providers to operate and maintain our website, process online inquiries, facilitate scheduling, or provide administrative and technical support.
These providers may receive information necessary to perform their services, subject to applicable contractual and legal requirements.
Where a service provider creates, receives, maintains, or transmits PHI on our behalf, and HIPAA requires it, we will address the applicable business associate requirements.
We are not responsible for the privacy practices of independent third-party websites that visitors choose to access through external links.
How We Share Information
We may disclose personal information in limited circumstances, including:
To service providers assisting with authorized website administrative functions
When required by applicable law, regulation, or legal process
To protect the rights, safety, or security of individuals or our organization
With your authorization or consent when required
We do not use this Privacy Policy as authorization to disclose protected health information for purposes that require a separate HIPAA authorization.
Information Security
We recognize the importance of protecting personal information, particularly information relating to mental health services.
We use administrative, technical, and organizational safeguards appropriate to the information we maintain and our applicable legal obligations.
However, no website, electronic transmission, or storage system can be guaranteed completely secure.
For sensitive clinical information, please use communication methods our office has specifically approved rather than general website forms or unsecured electronic messages.
Information Retention
We retain personal information for periods reasonably necessary to fulfill the purposes for which it was collected, meet applicable legal requirements, resolve disputes, and maintain appropriate business records.
Retention periods may vary depending on the type of information and whether it forms part of a clinical record.
Requests concerning clinical records are handled in accordance with applicable privacy laws and our HIPAA Notice of Privacy Practices.
Children’s Privacy
B.Well Counseling & Consulting provides services to children and families. However, our public website is intended primarily for adults, including parents, guardians, caregivers, and individuals seeking information about our services.
Children should not independently submit personal information through our website without appropriate parent or guardian involvement.
If you believe a child has submitted personal information through our website without appropriate authorization, please contact our office so we can review the concern and take appropriate action.
Your Privacy Choices
Depending on applicable law and the nature of the information involved, you may be able to:
Request information about personal data we mention
Request correction of inaccurate information
Request deletion of certain information, subject to legal retention obligations
Manage available cookie preferences
Contact us with concerns about how information is handled
Rights concerning protected health information are addressed separately under HIPAA and other applicable laws.
External Websites
Our website may contain links to third-party websites or services. These websites operate independently and may maintain their own privacy policies and data-handling practices.
We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in website functionality, information practices, applicable laws, or organizational operations.
When changes are made, we will update the effective or last-updated date displayed on this page. Additional notice will be provided when required by law.
Contact Us
If you have questions or concerns about this Privacy Policy or how information is handled through our website, please contact:
B.Well Counseling & Consulting
Terms & Conditions
Effective: July 2025
Last Updated: October 2026
Welcome to B.Well Counseling & Consulting. Our website is designed to provide information about our counseling services, clinical team, resources, and opportunities to connect with our practice.
These Terms & Conditions (“Terms”) govern your use of www.bwellcounselingandconsulting.com. By accessing or using this website, you agree to comply with these Terms.
If you do not agree with these Terms, please discontinue use of the website.
Website Purposes
The content provided on this website is intended for general informational and educational purposes.
While we strive to share accurate, relevant, and helpful information, website content should not be interpreted as individualized mental health advice, diagnosis, treatment, or a substitute for professional evaluation.
No Therapist-Client Relationship
Visiting our website, reading our content, completing an inquiry form, or contacting our office does not automatically establish a therapist-client relationship.
A professional therapeutic relationship is established only through the appropriate intake, consent, and service arrangements with B.Well Counseling and Consulting.
Information submitted through our website does not guarantee acceptance as a client or the availability of a particular provider or service.
Appointment and Services
Information about counseling services, providers, scheduling, and availability is subject to change.
Appointment requests are not confirmed until our office has communicated confirmation through the appropriate scheduling process.
Clinical services may be subject to additional agreements, informed consent documents, payment policies, and practice procedures.
If there is a conflict between general website content and a signed clinical service agreement, the applicable clinical agreement will govern the services covered by that agreement, to the extent permitted by law.
Appropriate Website Use
By using our website, you agree not to:
Use the website for unlawful or fraudulent purposes
Attempt to interfere with its security or functionality
Access restricted systems or information without authorization
Submit false or misleading information
Reproduce or distribute protected website content without appropriate permission
Use the website in a manner that infringes upon the rights of others
We reserve the right to take appropriate action in response to misuse of our website.
Intellectual Property
Unless otherwise indicated, the text, graphics, logos, branding, design elements, and original content displayed on this website are owned by B.Well Counseling & Consulting or used with appropriate permission.
Website content may not be copied, reproduced, republished, or commercially distributed without prior written authorization, except as permitted by applicable law.
You may view and share links to publicly accessible pages for personal, noncommercial purposes.
You may view and share links to publicly accessible pages for personal, noncommercial purposes.
Third-Party Links and Resources
Our website may include links to outside organizations, educational resources, professional associations, or other third-party websites.
These links are provided for convenience and general information. Their inclusion does not necessarily indicate endorsement of the organization, its services, or its content.
B.Well Counseling & Consulting does not control the content, availability, security, or privacy practices of independent third-party websites.
Accuracy and Availability
We make reasonable efforts to keep website information current and useful.
However, information may occasionally contain errors, omissions, or outdated details. We do not guarantee that all website content will be accurate, complete, or continuously available.
We may update, modify, suspend, or discontinue portions of the website without prior notice.
Emergency and Crisis Situations
Our website, online forms, and general office communication channels are not intended for emergency or crisis response.
If you or someone else is in immediate danger or experiencing a medical emergency, call 911.
For suicide or mental health crisis support in the United States, call or text 988 to reach the Suicide & Crisis Lifeline.
Do not rely on website inquiries or messages for urgent clinical assistance.
Disclaimer of Warranties
To the extent permitted by applicable law, this website and its informational content are provided on an “as available” and “as is” basis.
We do not make guarantees regarding uninterrupted access, the absence of technical errors, or specific outcomes resulting from the use of website information.
Nothing in these Terms limits rights or protections that cannot lawfully be excluded.
Limitation of Liability
To the extent permitted by applicable law, B.Well Counseling & Consulting is not responsible for losses arising solely from reliance on general website information, temporary website unavailability, or independent third-party content.
Nothing in this section is intended to waive liability that cannot legally be limited, including applicable responsibilities associated with professional clinical services.
Privacy
Your use of our website is also subject to our Privacy Policy.
Information relating to protected health information may be governed by our HIPAA Notice of Privacy Practices and applicable federal and state laws.
Governing Laws
These Terms are governed by applicable laws of the State of South Carolina and the United States, without limiting any rights that may apply under other relevant laws.
Changes to These Terms
We may revise these Terms to reflect changes in our website, services, or applicable legal requirements.
Updated Terms will be posted on this page with a revised effective or last-updated date.
Contact Information
For questions regarding these Terms & Conditions, please contact:
B.Well Counseling & Consulting
Website Disclaimer
Effective Date: July 2025
At B.Well Counseling & Consulting, we believe that access to thoughtful, reliable mental health information can be a valuable part of understanding yourself, supporting your family, and exploring opportunities for growth.
The resources and information shared on our website are intended to educate, encourage, and inform. They are not intended to replace individualized professional care.
General Information Only
All content on this website, including articles, blog posts, service descriptions, and educational resources, is provided for general informational purposes.
This information does not constitute professional mental health advice, a clinical assessment, diagnosis, or treatment recommendation.
Mental health experiences and treatment needs vary from person to person. Information that may be helpful in one situation may not be appropriate for another.
No Established Therapeutic Relationship
Accessing our website, submitting an inquiry, or communicating with our administrative team does not establish a therapist-client relationship.
A therapeutic relationship begins only after the appropriate intake process, informed consent, and professional service arrangements have been completed.
No Guarantee of Results
Therapy is an individualized process, and each person’s experience is unique.
While our clinicians strive to provide compassionate, evidence-based support, we cannot guarantee specific treatment outcomes, timelines, or results.
Emergency Situations
B.Well Counseling & Consulting does not provide emergency or crisis intervention through this website.
If you or someone else is in immediate danger, call 911 or seek emergency medical assistance.
If you are experiencing a mental health crisis or need immediate emotional support in the United States, call or text 988 to connect with the Suicide & Crisis Lifeline.
Please do not use online inquiry forms, email, or general website communication for emergencies.
External Resources
Our website may reference or link to outside resources for additional information.
These resources are provided for educational convenience and do not necessarily represent an endorsement of their content, services, or recommendations.
Professional Guidance
If you have concerns about your mental health, your child’s emotional or behavioral development, or your family’s well-being, we encourage you to consult with a qualified mental health professional who can evaluate your individual circumstances.
B.Well Counseling & Consulting
Accessibility Statement
Effective Date: October 2026
At B.Well Counseling & Consulting, we believe that access to information, support, and mental health resources should be welcoming and inclusive.
We are committed to making our website accessible and usable for individuals with a wide range of abilities, needs, and technologies.
Our Commitment to Accessibility
We strive to create an online experience that is clear, approachable, and easy to navigate.
Our accessibility efforts are informed by recognized digital accessibility practices, including the Web Content Accessibility Guidelines (WCAG), as appropriate to our website.
We recognize that accessibility is an ongoing process and that opportunities for improvement may arise as website content, features, and technology evolve.
Accessibility Features and Improvements
In maintaining our website, we aim to support accessibility through practices such as:
Clear and consistent website navigation
Readable text and thoughtfully organized content
Descriptive headings and meaningful link text
Alternative text for relevant images
Compatibility with commonly used assistive technologies, where feasible
Consideration of keyboard navigation and mobile usability
These are ongoing accessibility goals and do not represent a certification that every feature currently meets a particular technical standard.
Experiencing Difficulty?
If you have difficulty accessing information, navigating our website, or using a particular feature, we welcome the opportunity to help.
Please contact our office and describe the accessibility barrier you encountered, including the web page or feature involved when possible.
We will review your concern and, when reasonably available, provide the requested information through an appropriate alternative method.
Contact Us
B.Well Counseling & Consulting
We appreciate your feedback as we continue working toward a more accessible and inclusive online experience.